Reference

Privacy Policy for your account

Your account data, login device and DANA, OVO, GoPay or QRIS wallet records are handled through clear Privacy Policy steps before you open an account.

Account data useDevice securityPayment record careCookie choices

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What our policy covers

indoroyal Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains what we collect when you create your profile, open Dragon Tiger or Madame Destiny, scan QRIS, or ask us to check a wallet record. We use your name, phone number, login data, device type, payment reference and support chat record to run

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your account, protect wallet access and answer your requests. If you connect from Semarang or another Indonesian city, we may read location signals from your network only to apply security checks and local access rules. Access and eligibility depend on local law and are available only
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where local law permits. We keep records only as long as needed for account service, dispute checks, security logs and legal duties that apply to us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach us about your data

Fast answers matter when the question is about your personal data, not only your game balance.

ACCOUNT CARE

How we handle your data

Privacy controls sit inside the account flow, not in a hidden corner. From Account > Security > Active Devices, you can check recent logins and tell us if a phone or browser…

Data we collect

We collect profile details, login data, device signals, wallet references and support messages. We connect those records to your account so we can verify access, trace payment disputes and answer privacy requests.

Why we use it

We use data to open and maintain your account, secure wallet access, process payment checks and respond to your requests. Game activity such as Fishing God or Crash Games is linked only where account service needs it.

Cookie settings

Cookies help us remember language, login session and basic device settings. You can clear browser cookies from Chrome Settings > Privacy and security, then sign in again to refresh the session.

Account security

We check new devices, repeated failed logins and wallet changes against your registered profile. If something looks wrong, support may ask for phone confirmation before showing payment or profile details.

Record retention

We keep account and wallet records for service, dispute and legal needs, then reduce or remove them when they are no longer needed. Some payment references may stay longer where rules require audit trails.

Change requests

You can ask us to correct a name, phone number or payment reference. We check the request against login history and registered contact details before any account data is changed.

Privacy Policy questions answered

These answers cover the privacy questions we receive most often from Indonesian account holders. If your concern involves a wallet scan, device warning or profile correction, contact us through the channel that matches the urgency. We will ask verification questions before discussing private account records.

We ask for details needed to create and secure your account, such as name, phone number, login record, device data and payment references. Extra checks may apply when wallet activity needs confirmation.

We store payment references, timestamps and matching status for DANA, OVO, GoPay and QRIS. We use them to confirm account wallet activity, handle disputes and answer privacy requests tied to your profile.

Go to Account > Security > Active Devices after signing in. If you see a phone, browser or location you do not recognise, contact live chat so we can secure access before discussing other data.

Yes. Send the corrected detail through live chat, WhatsApp or email and pass the account check. We compare your request with registered contact details before changing names, phone numbers or linked wallet records.

We keep records while your account is active and for a reasonable period after closure when service, dispute or legal needs apply. When records are no longer needed, we remove or reduce them.

Cookies help keep your session, language and device settings working. You can clear them in your browser settings, but you may need to sign in again and confirm your device after doing so.

Contact live chat for urgent account access issues, WhatsApp for identity checks, or email for written privacy requests. Our privacy support hours are 10:00 to 02:00 WIB every day.

Privacy Policy for your account

Reach us about your data

How we handle your data

Data we collect

Why we use it

Cookie settings

Account security

Record retention

Change requests

Privacy Policy questions answered

01 What personal data do we ask for when you open an account?

02 Do we store DANA, OVO, GoPay or QRIS details?

03 How can you check devices linked to your account?

04 Can you ask us to correct your profile data?

05 How long do we keep account privacy records?

06 Do cookies affect your Privacy Policy choices?

07 Who can you contact about privacy rights?

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